Order Online: 24/7 (PayPal, Credit Card)
Order by Phone: (239) 359-8936 (Mon-Fri, 10 am- 6 pm)
Order by Email: firstname.lastname@example.org
We accept the following methods of payment: check, money order, PayPal, credit card (Visa and MasterCard).
We will accept cash with local delivery only.
You will either receive an email or text confirmation of your order. You also have the option of being snail-mailed an invoice receipt.
*Note: Payment must be made in full for all credit card orders.
All prices shown are in US funds and do not include delivery/shipping charges.
Please ensure that we receive the recipient's name, delivery address and telephone number.
A correct physical street address is crucial for all orders as packages that are redelivered will incur an additional charge.
If you wish to cancel your order for any reason before it ships, please notify us immediately by calling (239) 359-8936.
Once the order has been shipped and not yet delivered, you will be charged for shipping, and the merchandise will be credited back, minus 20% restocking fees
If an error is made in the shipping address, or needs to be changed, please notify us immediately.
If the order has not yet shipped, we will be happy to make any necessary changes.
However, if the gift has already been picked up by the parcel delivery company, we will need to contact the carrier and attempt to reroute the package to the correct address. A rerouting fee will be charged for this error.
Message (Enclosure) Cards
The enclosure card which is attached to your gift basket is nicely handwritten and is approximate in size to a business card.
All gift baskets are carefully wrapped in clear cellophane and adorned with a beautiful bow, unless otherwise specified.
At times, we may need to substitute items within one of our gift baskets, to ensure freshness and timely delivery. We will do so with items of equal or greater value, without compromising the theme, design, color, or quality of the gift.
Shipping* (within the 48 contiguous US states only)
Orders placed by 1 pm EST will be shipped the same day. Orders placed after this time will be shipped the next business day.
Packages will be sent via a small-parcel carrier such as FedEx, UPS, or USPS.
Standard shipping rates are estimated and applied based on the gift's size, weight and zip code destination.
Standard shipping times are 2-4 business days, excluding weekends or holidays.
For expedited shipping rates and times, please contact us at (239) 359-8936.
*We do not ship to P.O. boxes, APO/FPO addresses, hospitals or hotels.
We deliver locally Mondays through Fridays during our regular business hours.
Orders placed by 11 am EST may be delivered locally the next business day, in most instances. Orders placed after that time will be delivered the following business day. Specialized orders (themed designs) will be delivered within 3-4 business days.
If you request a Saturday or Sunday delivery, we will deliver the gift the previous Friday (if enough lead-time is given) or the following Monday.
Standard delivery rates range from $10.00 to $15.00 for areas within the Lee County, Southwest Florida region.*Areas outside of Lee County (Charlotte and Collier Counties) will incur a $20.00 delivery charge. Packages will be shipped to any area that is not mentioned below. Please call or text (239) 359-8936 to obtain the rate specific to your order.
*Areas within Lee County include: Fort Myers, North Fort Myers, Cape Coral, Lehigh Acres, Bonita Springs, Estero, North Naples, Sanibel.
Photographs are general representations of our gift basket designs. All gift baskets are hand-designed, therefore, some variation in appearance may occur. We reserve the right to substitute container styles and contents for those of equal or greater value, when necessary.
We value your privacy and do not sell, rent, or trade your personal information. All information we obtain will only be used to process your order or to follow up on your requests. We may, however, occasionally email you about upcoming promotions or products we offer.